Frequently Asked Questions
Everything you need to know about upgrading your kitchen ventilation.
What is the standard shipping timeframe for a Proline Range Hood?
Most in-stock range hoods are processed within 1-2 business days. Depending on your location, standard freight shipping typically takes 3-7 business days to arrive at your doorstep.
How do I choose the right CFM for my kitchen?
As a general rule, we recommend at least 100 CFM for every 10,000 BTUs of your stovetop. For professional-grade gas ranges, higher CFM models (900-1200+) are ideal to ensure proper air filtration.
What is your return policy?
We offer a 14-day money-back guarantee. If you are not satisfied with your purchase, you can return the unit in its original, uninstalled condition and packaging. Please note that return shipping costs may apply.
Do your range hoods come with a warranty?
Yes, all Proline Range Hoods come with a 3-year limited parts warranty. This covers the cost of replacement parts for the motor, blowers, and control panels to ensure your kitchen stays smoke-free.
Can I convert a ducted hood to ductless (recirculating)?
Many of our models are 'convertible' and can be used without external ducting by installing charcoal filters. Check the specific product specifications to ensure a recirculating kit is available for your chosen model.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer flexible financing options through Affirm for qualifying customers.